Updated November 2018
We collect personally identifiable information (“Personal Information”) about you via our Website when you provide it in connection with a request for a product, service, or information. If you use a mobile device to access the Website, we may collect the device’s Unique Device Identifier. Generally, you may browse the Website without providing any Personal Information other than the Unique Device Identifier. If, for example, you place an order through the Website, we will ask you for Personal Information such as your name, address, phone number(s), email, and credit card information. If you complete a user registration form, survey, sweepstakes, or contest entry form, we may collect information such as your contact information (e.g., name, e-mail, and mailing address) or age group/birth date. Occasionally, we may also ask you for other information such as gender, income level, and information about prior experiences with our products. When you submit your Personal Information to the Website, you are consenting to the collection, use, and disclosure of your Personal Information as set forth in this Policy.
We may also collect and/or store certain aggregate, non-personally identifiable information when you use the Website, such as information regarding which of our pages are most popular, your IP address, browser type, city, time zone, referring URL, and operating system. This information may be used in aggregate form for internal business purposes such as generating statistics, developing marketing plans, customizing content, and improving the Website. We may share or transfer this information with or to our affiliates, licensees, and partners.
The Website is not intended for children and we do not knowingly collect personal information from children under the age of 13. If we obtain knowledge that we have personally identifiable information about a child under the age of 13 we will delete that information from our files. If the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at firstname.lastname@example.org to notify us that this information should be deleted from our files.
Use/Disclosure of Personal Information
We (or our affiliates or subsidiaries) may use the Personal Information that you provide as follows: (1) to fulfill your request for a product, information, or other service, or to respond to an email or other request; (2) to create and deliver newsletters, surveys, communications containing product information, and/or usage tips or promotions; (3) to improve our Website or services; (4) or to customize the Website experience. We may also make your name, email address, mailing address, and/or telephone number available to business partners and affiliates, vendors, and/or other third party organizations to provide you with information about products, services and special offers we think may interest you or to improve our products, services, and advertising.
We want to communicate with you via email only if you want to hear from us. If you would no longer like to receive email messages from us, please contact us at email@example.com to remove your email address. If you do not want us to share your Personal Information with third party organizations, you can email us firstname.lastname@example.org to remove yourself. Please allow up to 10 days for us to process your request.
If you opt not to receive marketing emails from us, please note that you may still receive email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.). We may contract with third party companies or individuals to provide certain services including email and hosting services, credit card processing, shipping, data management, surveys and marketing, promotional services, to assist in preventing or deterring fraud, etc. We may share Personal Information with those third parties as appropriate for them to perform their functions, but they may not use such information for any other purpose.
We may disclose Personal Information in certain circumstances: (1) we believe that disclosure is necessary to identify, contact, or bring legal action against someone who may cause injury to or interference with our legal rights or the Website, or to anyone that could be harmed by such activities; (2) we believe in good faith that the law requires it; and (3) in situations involving threats to the physical safety of any person or entity.
Information about our users, customers, and the Website is one of our most important business assets. Therefore, such information, including Personal Information, may be disclosed as part of any merger or acquisition, creation of a separate business, or the sale or pledge of Company assets, as well as in the event of an insolvency, bankruptcy, or receivership.
Ensuring Your Security
We use Secure Sockets Layer (SSL), a security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect credit card ordering information, including your name, address, and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information. Please note that although we employ industry-standard security measures to safeguard your personal information, no transmissions made on or through the Internet are guaranteed to be secure.
We may employ technologies on this Website including: cookies, clear gifs, networking traffic monitoring, and active scripting. We use these to monitor the performance of the Website, tailor our products and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at the Website and to process your order, track your status in our promotions, contests, and sweepstakes, and/or analyze visiting patterns. We may outsource these tasks to third parties; however, the third parties may not use or disclose your Personal Information for any other purpose.
California Residents and International Users
California Civil Code Section 1798.83 permits customers of Company who are California residents to request and obtain from us once a year, free of charge, information about the Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding twelve calendar months. If you are a California resident and would like to make such a request, please submit your request in writing to email@example.com.
The Website may be accessed by an international audience. By visiting the Website and providing us with data, you acknowledge and agree that your Personal Information may be processed for the purposes identified in the Policy. Such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.
Notification of Changes
We may occasionally revise the Policy. If we change our Policy, we will post the revised policy here. We suggest that you periodically consult this Policy, as we may make changes without notifying you. Your continued use of the Website after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to this Policy or to the changes made thereto, please discontinue your use of the Website.
If you have any questions, comments or concerns about how we handle your personal information, then you may contact us at firstname.lastname@example.org.